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Data Protection

Figr is committed to protecting your data through robust security measures, transparent practices, and compliance with global privacy regulations. Learn how we safeguard your information and design assets.

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Security Infrastructure

  • Technical Safeguards
  • Access Controls
  • Data Centers
Multi-layered security architecture:
Diagram showing Figr's multi-layered security infrastructure and data protection measures
Encryption and Protection:
Data in transit:
- TLS 1.3 encryption for all communications
- Certificate pinning for mobile applications
- Perfect Forward Secrecy (PFS) implementation
- Regular SSL/TLS configuration audits

Data at rest:
- AES-256 encryption for all stored data
- Encrypted database storage
- Encrypted file system storage
- Secure key management using hardware security modules

Application security:
- Zero-trust architecture implementation
- API rate limiting and DDoS protection
- Input validation and output encoding
- Secure coding practices and code reviews

Infrastructure protection:
- Virtual private clouds (VPC) with network isolation
- Multi-factor authentication for all admin access
- Intrusion detection and prevention systems
- Regular vulnerability scanning and penetration testing

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Privacy Compliance

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Global Privacy Standards

Compliance with international privacy regulations:
  • GDPR Compliance
  • Other Regulations
European Union requirements:

Legal basis for processing:
- Contract performance for service delivery
- Legitimate interests for platform improvement
- Consent for marketing communications
- Legal obligations for compliance requirements

Individual rights implementation:
- Right of access through user dashboard
- Right to rectification via account settings
- Right to erasure with account deletion
- Right to data portability through export features
- Right to object with opt-out mechanisms

Technical and organizational measures:
- Privacy by design in all development
- Data protection impact assessments
- Privacy engineering in system architecture
- Regular compliance audits and reviews
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Data Minimization

Collect only what we need, when we need it:
Flowchart showing data minimization principles and practices in action
Minimization principles:
Collection limitation:
- Purpose specification before collection
- Data relevance assessment
- Collection amount justification
- Regular collection review and optimization

Processing restriction:
- Processing only for specified purposes
- No secondary use without consent
- Automated deletion of unnecessary data
- Regular data retention review

Storage optimization:
- Compressed storage techniques
- Duplicate data elimination
- Archival of historical data
- Secure data disposal procedures
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Consent Management

Clear, informed consent for all data processing:

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Incident Response

  • Security Monitoring
  • Incident Response Plan
  • Breach Notification
24/7 threat detection and response:

Threat Detection

Continuous security monitoring:
  • Real-time threat intelligence integration
  • Behavioral anomaly detection
  • Machine learning-powered analysis
  • Automated incident classification
  • Cross-system correlation analysis

Response Team

Dedicated security professionals:
  • 24/7 security operations center
  • Incident response team activation
  • External security expert partnerships
  • Legal and compliance team coordination
  • Executive escalation procedures
Detection capabilities:
Monitoring scope:
- Network traffic analysis
- Application security monitoring
- Database access tracking
- File system integrity checking
- User behavior analytics

Alert systems:
- Real-time security alerts
- Escalation procedures
- Stakeholder notification protocols
- Automated response triggers
- Manual investigation workflows

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Data Subject Rights

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Rights Implementation

Comprehensive data subject rights support:
  • Access Rights
  • Control Rights
Data access provisions:

Self-service access:
- User dashboard data export
- Account information display
- Activity history viewing
- Preference management interface

Comprehensive data package:
- All personal data in machine-readable format
- Data processing activity records
- Third-party sharing disclosures
- Retention schedule information

Processing information:
- Purpose of processing explanation
- Legal basis identification
- Data recipient information
- International transfer details
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Rights Exercise Process

Simple, effective rights exercise:
User interface showing the data rights exercise process with clear steps and options
Exercise workflow:
Request submission:
- Online request form
- Email request processing
- Identity verification requirements
- Request categorization

Processing timeline:
- Acknowledgment within 24 hours
- Completion within 30 days (standard)
- Extension notification if needed
- Progress updates provided

Response delivery:
- Secure data delivery
- Clear confirmation of actions taken
- Appeal process information
- Follow-up support availability

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Compliance Certifications

Security Standards

Industry-recognized certifications:
  • SOC 2 Type II compliance
  • ISO 27001 certification
  • Cloud security best practices
  • Regular third-party audits
  • Continuous compliance monitoring

Privacy Frameworks

Privacy program certifications:
  • Privacy shield framework adherence
  • Standard contractual clauses implementation
  • Binding corporate rules consideration
  • Industry privacy best practices
  • Regular privacy impact assessments

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Contact and Support

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Data Protection Contacts

Dedicated privacy and security support:
Contact information:

Data Protection Officer:
- Email: dpo@figr.design
- Response time: 48 hours maximum
- Languages: English, Hindi, Spanish

Privacy Team:
- Email: privacy@figr.design
- General privacy questions
- Rights exercise support
- Compliance inquiries

Security Team:
- Email: security@figr.design
- Security incident reporting
- Vulnerability disclosure
- Security partnership inquiries
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Regulatory Cooperation

Transparent cooperation with authorities:
Authority cooperation:

Data protection authorities:
- Prompt response to inquiries
- Investigation cooperation
- Remediation plan submission
- Ongoing communication maintenance

Law enforcement:
- Legal process compliance
- Appropriate data disclosure
- User notification when possible
- Legal challenge consideration

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Continuous Improvement

Ongoing evaluation:

Privacy assessments:
- Quarterly privacy reviews
- Annual data protection impact assessments
- New feature privacy evaluations
- Third-party integration assessments

Security evaluations:
- Monthly security posture reviews
- Quarterly penetration testing
- Annual security architecture reviews
- Continuous vulnerability assessments

Continuous enhancement:

Technology updates:
- Security technology advancement adoption
- Privacy-enhancing technology integration
- Automation and efficiency improvements
- Industry best practice implementation

Process improvements:
- User feedback integration
- Regulatory requirement updates
- Industry standard adoption
- Internal audit findings implementation
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