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Setting Up Product Knowledge

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Access Product Knowledge

  1. Open the sidebar
  2. Click Product Knowledge
  3. You’ll see a simple setup screen
  1. Type your company website in the input field (e.g., example.com)
  2. Click Setup product knowledge
What happens next:
1. Figr researches your company website
2. Pulls information from public sources
3. Analyzes your product, market, and positioning
4. Generates a structured knowledge document

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Editing Product Knowledge

The generated document is a starting point. Refine it to be more accurate.

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Edit Your Knowledge

  1. Open Product Knowledge in the sidebar
  2. Click Edit (purple button, bottom-right)
  3. Make changes directly in the document
  4. Click Save changes to apply

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What to Edit

  • Correct any inaccuracies from research
  • Add internal context not on your website
  • Emphasize specific user segments
  • Include recent product updates
  • Add competitive positioning details

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Add What’s Missing

Your website doesn’t tell the full story. Add internal context.
  • Specific user personas and pain points
  • Internal product priorities
  • Upcoming features or roadmap
  • Constraints and technical requirements
  • Brand voice and tone guidelines

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Why Product Knowledge Matters

Design doesn’t happen in a vacuum. Your product serves specific users, solves specific problems, operates in a specific market. Generic AI ignores all of this. Figr designs with your business context. When Figr knows your company mission, target audience, and product positioning, it makes smarter decisions. Not just visually correct designs, but strategically aligned ones.
With Product KnowledgeWithout Product Knowledge
Designs that look fine but miss the pointDesigns aligned with your product strategy
Generic copy and placeholder contentContent that reflects your audience
No understanding of your users or marketDecisions informed by your market position
Decisions made in isolationContext that compounds over time